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1. Information We Collect

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1.1 Personal Information

We may collect the following personal information when you voluntarily provide it to us:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third-party payment gateways)

1.2 Non-Personal Information

We automatically collect non-personal information about your device and usage, including:

• IP address

• Browser type

• Device information

• Referring URL and exit pages

• Pages viewed and the time spent on our website

• Cookies and similar tracking technologies

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2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services

• Process orders and transactions

• Deliver products and services

• Communicate with you regarding your orders

2.2 To Improve User Experience

• Personalize your experience

• Analyze website performance and trends

• Enhance our services, products, and website

2.3 Marketing and Promotions

• Send promotional emails and offers (with your consent)

• Notify you about new products and updates

2.4 Legal Compliance and Security

• Prevent fraudulent activities

• Comply with applicable laws and regulations

• Safeguard your personal information

 

3. Sharing Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processors, delivery services, and email communication providers.

3.2 Legal Obligations

We may disclose your information to comply with legal requirements, protect our legal rights, or prevent illegal activities.

3.3 Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

4.1 Types of Cookies

• Essential Cookies: Required for website functionality.

• Analytics Cookies: Used to analyze website performance and usage.

• Marketing Cookies: Help deliver targeted advertisements.

4.2 Managing Cookies

You can adjust your browser settings to refuse or delete cookies. Note that disabling cookies may affect your experience on our website.

 

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure. By using our website, you acknowledge that you understand and accept these risks.

 

6. Your Rights

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6.1 Access and Update

You have the right to access and update your personal information.

6.2 Opt-Out

You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any email or contacting us directly.

6.3 Request Deletion

You can request the deletion of your personal information, subject to legal and contractual obligations.

6.4 Data Portability

You have the right to request a copy of your personal information in a portable format.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

 

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date." We encourage you to review this page periodically to stay informed about our practices.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@urich.in

• Phone: +919605253124

• Address: Universal Green Foods Pvt. Ltd., 37/3031, Vinayakanagar, Edappally, Cochin, Kerala 682024